MY ORDER ARRIVED BY AMAZON

We do use Amazon as a courier service for some of our orders occasionally, if you have ordered via our website and receive it in an amazon packaged box please don’t be alarmed and still follow our policies on the website.

If you purchased from Amazon directly and Amazon shipped you the order, please follow Amazon's return instructions via your Amazon account section under “My Orders”

HOW DO I RETURN OR CHANGE MY ORDER MY ORDER

Please contact support@backpainhelp.com for guidance

WHAT IS THE SHIPPING TIME

Orders are processed on the same day and dispatched from our UK warehouse on a tracker service